Outreach Launches New AI Agents to Power GTM Teams

SEATTLE, August 04, 2025 – Outreach, the leading AI Revenue Workflow Platform, today unveiled its quarterly release featuring powerful new AI Agents purpose-built for revenue teams, alongside expanded Data Enrichment capabilities with additional data providers to deliver deeper insights and automation. As deal cycles have grown more complex and last 21% longer, Outreach’s new AI agents reduce manual work, accelerate deal execution, and deliver pipeline accuracy you can trust. Two new agents announced at Unleash are now available:

• Deal Agent: Suggests updates to sales methodology fields, such as identifying the economic buyer or buyer decision criteria, based on the latest customer conversations. This helps sales reps keep CRM data updated with minimal effort and provides managers with confidence in pipeline accuracy.
• Research Agent: Builds a rich, real-time account view by searching public data and past interactions—automating account planning, creating handoff briefs, and delivering hyper-relevant messaging aligned to customer initiatives and pain points.
Additional AI-powered capabilities include personalization for LinkedIn messaging and call talking points, extending prospect-specific context into reps’ communications beyond email. These AI agents leverage the expanded Smart Data Enrichment service, now supporting SalesIntel and ZoomInfo, to provide third-party insights within Outreach.

"This release represents a major leap forward in agentic AI—moving beyond dashboards and chatbots to intelligent agents that act, not just analyze," said Nithya Lakshmanan, Head of Product at Outreach. "These agents power the entire revenue engine—from qualification to close and post-sales—enabling teams to respond to signals instantly, act with precision, and win faster than ever before."

Additional Updates in This Release

• Seamless collaboration in Slack and In-App: Real-time updates delivered directly in Slack and the app, with comment tagging and threaded chats in conversation transcripts for efficient teamwork.
• Productivity on the go: Access conversation recordings, surface key insights, and manage pipeline from the mobile app.
• Live coaching in Google Meet: Enhanced integration delivers real-time content cards, detects action items, and supports note-taking during meetings.
• Improved connect rates and compliance: New outbound calling policies enforce allowed calling hours and block restricted destinations. Configurable caller ID boosts pickup rates. Inbound call queues (Beta) route leads quickly to the right rep.
• Faster experience and new governance controls: Slide-out panels in list views provide quick access to deal and account details, reducing clicks. Field-level governance adds granular control over access and security.
Together, these updates reinforce Outreach’s position as the single platform for AI-powered revenue action orchestration. With intelligent agents that don’t just analyze but act, Outreach is redefining AI for modern revenue teams, enabling them to win more, be more productive, and adapt faster. Read more about the product release here.

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About Outreach

Founded in 2014, Outreach is the only complete AI Revenue Workflow Platform built for all revenue teams. It infuses predictive, assistive, conversational, and agentic AI to power hundreds of use cases across revenue motions—from new logo prospecting to expansions, deal acceleration, retention, and forecasting. Outreach AI automates workflows, freeing sellers to focus on strategic conversations and actions. Revenue leaders gain connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World-leading enterprise organizations such as SAP, Siemens, Snowflake, and Verizon use Outreach to power their revenue teams. To learn more, visit www.outreach.io.

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Contact: Haley Flanagan Director of Communications at Outreach pr@outreach.io

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Source: Business Wire

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Frequently Asked Questions (FAQ)

What are Outreach's new AI Agents?

Outreach has launched two new AI Agents: the Deal Agent, which suggests updates to sales methodology fields based on customer conversations, and the Research Agent, which builds comprehensive account views by searching public data and past interactions.

How do these AI Agents help revenue teams?

These AI Agents are designed to reduce manual work, accelerate deal execution, and improve pipeline accuracy. They automate tasks like identifying key buyer information and researching accounts, allowing sales reps to focus on strategic conversations.

What additional AI capabilities are included in this release?

The release also includes AI-powered personalization for LinkedIn messaging and call talking points, extending prospect-specific context into sales communications.

What is the benefit of the expanded Smart Data Enrichment service?

The Smart Data Enrichment service now supports SalesIntel and ZoomInfo, providing deeper third-party insights directly within Outreach and further enhancing the capabilities of the AI agents.

What are the other key updates in this release?

Other updates include seamless collaboration features in Slack and in-app, improved mobile productivity, live coaching in Google Meet, enhanced calling features for better connect rates and compliance, a faster user experience, and new governance controls.

How do these updates position Outreach in the market?

These updates reinforce Outreach's position as a leading AI Revenue Workflow Platform, redefining AI for revenue teams by offering intelligent agents that not only analyze but also act, driving faster wins and increased productivity.

Crypto Market AI's Take

The launch of Outreach's new AI Agents signifies a crucial advancement in how businesses leverage artificial intelligence for revenue generation. This mirrors the growing trend in the AI sector where sophisticated AI agents are being developed to automate complex tasks and provide actionable insights. At Crypto Market AI, we are at the forefront of this wave, developing our own suite of AI agents designed to analyze market trends, execute trades, and provide personalized financial advice within the cryptocurrency space. Much like Outreach's agents aim to streamline sales workflows, our AI solutions are built to empower individuals and businesses with intelligent tools for navigating the volatile crypto market, offering 24/7 market analysis and automated trading capabilities.

More to Read:

• AI Agents: The Future of Business Automation
• Navigating the Crypto Market with AI
• How AI is Revolutionizing Sales and Marketing